FAQ

 

FREQUENTLY ASKED QUESTIONS

Q1: Does Zlh only provide furniture, or can it help with design?
Q2: What guarantees does Zlh provide?
Q3: What are Zlh’s payment terms?
Q4: Does Zlh’s pricing include shipping costs?
Q5: What happens during the 8 to 12 weeks delivery timeline?
Q6: Is there a way Zlh can expedite delivery?
Q7: How do we install the furniture?
Q8: How are items packaged and labeled for shipment?
Q9: Can items be made using COM or designer fabrics?
Q10: Can Zlh retain all confirmed materials for our brand standards?
Q11: How long does it take to prepare a mock-up room?

A1: Our solutions cover interior design, manufacturing, supply, delivery, and installation of millwork and FF&E projects, including but not limited to fixed and loose furniture, lighting, artworks, flooring, wall coverings, equipment, and more.

We have an innovative and professional design and product team that handles everything from millwork to FF&E. Whether it's doors, windows, flooring, wall finishes, furniture, lighting, or accessories, all implementation details, color schemes, and material selections are arranged by the same team. This ensures our designs are implemented with 100% perfection and unquestionable product quality.